Page Type: REFERENCE

The external USB hardware at some Rangecast feed site PCs uses a Prolific device driver, and Prolific updates to this device driver since 2015 have been incompatible with their existing hardware. Therefore, automatic device driver updates can break operating Rangecast feed sites (if using Prolific USB hardware). This FAQ describes how to set Windows to not automatically update device drivers, to avoid this problem.

1) Go to Windows Control Panel - System - Advanced Systems Settings

2) Open the Hardware tab, and click Device Installation Settings

3) If Windows prompts if you want to use automatic settings, select No (to allow for cutomization)

4) If not already selected, choose "Never install driver software from Windows Update" and save changes

SOLUTION

• [FAQ-1089] Refresh the Prolific drivers for COM ports (uninstall and automatic reinstall)

• [FAQ-1160] Installing the device driver for the COM ports (data connection to scanners)

• [FAQ-1271] INDEX - Radio Receiver Site (feed site) - COM (data) ports