Rangecast FAQ
[FAQ-1330] Error message: Anydesk Version Outdated (Code 72)

Page Type: SYMPTOM

OVERVIEW

In 2019, the version of Anydesk (remote desktop software) originally supplied with Rangecast became inoperative on Windows 10 PCs due to a conflict with an update to the Windows 10 operating system. As a result, Rangecast is updating all installations of Anydesk to the current version of that software (this is being done on all PCs, including both Windows 7 and 10.) This error message indicates that the Rangecast software has determined that the presently installed Anydesk is the outdated version, and should be updated to the current software.

METHOD

To update Anydesk software on a PC where Rangecast software is already installed (obviously the case if you see this error code, because it is reported by Rangecast software on the PC):

[FAQ-1324] Installing Anydesk on a PC where Rangecast software has already been loaded

Anydesk is remote desktop software used by Rangecast to access PCs. If Anydesk must be installed (or re-installed) on a PC where Rangecast software has already been loaded, you can use an Anydesk install script that is included as part of the Rangecast software.


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