Rangecast FAQ
[FAQ-1225] Windows error - Bad Image - and uninstalling LogMeIn


Page Type: SOLUTION


OVERVIEW

An automatic LogMeIn update in 2018 installed a file that appears to be corrupted. This software is no longer used by Rangecast, and the recommended solution is fully uninstalling the LogMeIn software from the PC. This will remove the corrupted file.


SYMPTOMS

You may see the following error message from Windows:



METHOD

Note: if your IT department uses LogMeIn internally as a remote desktop application for accessing this PC, consult with them about how to repair the issue. The following instructions will remove the LogMeIn software from your PC.

To remove LogMeIn:

1. From the Windows start menu, select Control Panel




2. Select "Programs and Features"



3. Find "LogMeIn" in the list of installed software, right-click and select Uninstall



4. Confirm as instructed (your specific notices may vary)





5. Find "LogMeIn Client" in the list of installed software, right-click and select Uninstall



6. Confirm as instructed (your specific notices may vary)





7. Reboot your PC


Rangecast FAQ - ID 1225 - last updated 06 October 2018     Images shown - [block]