Page Type: SOLUTION
For unknown reasons, the model 536 scanners can switch from the correct baud rate (data speed) 115200 to the factory default value of 4800. If this happens, the data rate can be reset to 115200 using the RC-CONTROL utility software.
1. Ensure that the Rangecast software RC-CONTROL is available on your PC
[FAQ-1009] Software: RC-CONTROL
RC-CONTROL is test software written by Rangecast for technical operations on Rangecast feed site PCs. If the RC-CONTROL software is not already present on the PC (check the desktop and the Rangecast folder), it may be downloaded. Software features include: Detects available COM ports and reports on radios connected to them. Allows direct control of radios to facilitate site maintenance and troubleshooting.
[FAQ-1088] How to stop Rangecast software on a feed site PC (temporary stop, not decommission)
Rangecast software on a feed site PC includes a "watchdog" process that monitors for software faults, and may automatically relaunch the software if it is not closed correctly. The correct way to stop Rangecast is to click the Rangecast icon, and then press the Stop button.
All models of scanner besides the 536 have had a stable data rate, only this one model of scanner has this issue.
Also, if the data rate of any other model of scanner becomes incorrect, the Rangecast software automatically corrects the data rate when the software is launched. This is not done for this one model of scanner.